Full Scorecard on Microsoft StaffHub

Full Scorecard on Microsoft StaffHub

Scorecard - Microsoft StaffHub

We all know the struggles of working in an environment where paper schedules, missing sticky note requests and mis-communication are all too common in the workforce. However, an app that has been out for over a year now has completely turned all those problems mentioned upside down. 

Microsoft's StaffHub is an app included in the Office 365 suite, designed for frontline workers in retail, manufacturing, hospitality, recreational and a range of other jobs that can track when they work, get co-workers to cover shifts, vacation and time-off requests, and have management approve these transitions. It also boasts neat features like announcements, including company files, documents and role-based PowerApps, messaging and so much more.

Here is the full scorecard of what I thought of StaffHub:

Usability

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From an employee perspective on mobile, the app is very handy when you want to be able to check when you work next so you don't have to check the break room schedule or make telephone calls. It's also great for swapping and offering shifts with your fellow employees
From an employer perspective from the desktop, you can create, edit and make changes to periodic work schedules and not have to worry about printing off anymore paper copies. Make announcements to the team (or a role-based subset) and import company policies and contracts with a push of a button.   
Tip: When you start off with the app, make sure you go through each task slowly and know what this button and feature can do. For example, if you are an employee and want to swap/offer a shift: Click Schedule, the + icon up top, choose if you want to swap or offer the shift and which team member is available. Make sure your notifications on your device are ON. 


Functionality  

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Plenty of options to choose from to help your team succeed. It is kind of like a tree diagram where you could have a schedule and from that you assign a time, paid breaks and who can cover it. It covers what is crucial and essential for frontline and shift workers in an easy to use fashion. It is also neat to have the "Share An Idea" button where anyone can contribute to the app. I for one would like to see a signature option built in to a liability contract for employees. That could help with HR in any situation a company might have. 


Roadmap

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Microsoft keeps adding new features to StaffHub every month. We have just seen chat and To-Dos added.  Coming soon employers will be able to broadcast open shifts for their employees. It has an impressive list of upcoming features in the pipeline which will keep it an important app for frontline workers. And anyone can check for updates on their Roadmap page.


Stability

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I haven't experienced anything too major regarding issues using the app, on either mobile or desktop. On the occasion if you try saving a shift or a file and it takes up too much time that could be your wifi settings. Any other little issues are generally a solution away on Twitter where you can search "StaffHub" and nine times out of ten you'll see others asking the same thing and an answer will quickly follow.  


Value For Money

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$4.90 per month per user for our Canadian followers and only $4 per month per user for those in the United States.  There is a newly revised F1 Office365 license that includes the StaffHub with all its features, 24/7 support, and a large list of other O365 goodies such as email accounts for all your employees (yourself included), storage, MS Teams, SharePoint and security. This is an outstanding and affordable deal.

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